1. Introduction
Hero Partners I/S ("we," "our," "us," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
2. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the site includes:
Personal Data
When you submit the contact form, we collect the following personal data:
- Full Name
- Email Address
- Phone Number
- Selected Course of Interest
- Preferred Learning Format
- Any message or comments you provide
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and browsing activity, including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referral source
- Device type and screen resolution
3. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Your explicit consent to be contacted regarding handmade craft courses
- Performance of a contract or to take steps at your request prior to entering into a contract
- Our legitimate interests in operating and improving our website and services
- Compliance with legal obligations
4. How We Use Your Information
We use the information we collect in the following ways:
- To respond to your inquiry and contact you about handmade craft courses
- To send you course information, schedules, and updates about our educational programs
- To process your requests for information or course enrollment
- To improve our website, services, and user experience
- To monitor and analyze website traffic and performance
- To comply with legal obligations and enforce our Terms of Use
- To prevent fraud and ensure the security of our website
5. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. The retention period may vary depending on the context of the processing and our legal obligations. Generally, we retain contact form submissions for up to three years to respond to inquiries and maintain course enrollment records. You may request deletion of your data at any time by contacting us at [email protected].
6. Data Sharing and Disclosure
We do not sell, trade, or rent your personal data to third parties. We may share your information only in the following circumstances:
- With service providers who assist us in operating our website and delivering our educational services (such as email service providers, hosting providers, and analytics services)
- When required by law or to respond to legal requests from authorities
- To enforce our Terms of Use and other agreements
- To protect the rights, privacy, safety, or property of Hero Partners I/S, our users, or the public
7. International Data Transfers
Your personal data may be transferred to, stored in, and processed in countries other than your country of residence. These countries may have data protection laws that differ from your home country. By using our website and providing your personal data, you consent to the transfer of your data to countries outside your country of residence for processing as described in this Privacy Policy.
8. Your Privacy Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
Right of Access
You have the right to request access to the personal data we hold about you and to receive information about how we process it.
Right to Rectification
You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
Right to Erasure
You have the right to request that we delete your personal data, subject to certain legal exceptions.
Right to Data Portability
You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.
Right to Object
You have the right to object to certain types of processing of your personal data.
To exercise any of these rights, please contact us at [email protected].
9. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, understand how you use our website, and to deliver personalized content. Cookies are small text files stored on your device. You can control cookie settings through your browser preferences. For more information about how we use cookies, please see our Cookie Policy.
10. Security of Your Information
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. We use HTTPS encryption to protect data transmitted over the internet. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal data, we cannot guarantee absolute security.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party websites before providing your personal data.
12. Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children under 18 years of age. If we become aware that we have collected personal data from a child under 18, we will take steps to delete such information and terminate the child's account.
13. California Privacy Rights (CCPA)
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including:
- The right to know what personal data is collected, used, shared, or sold
- The right to delete personal data collected from you (subject to exceptions)
- The right to opt-out of the sale or sharing of your personal data
- The right to non-discrimination for exercising your CCPA rights
14. European Data Protection Rights (GDPR)
If you are located in the European Union or European Economic Area, you have rights under the General Data Protection Regulation (GDPR). Hero Partners I/S is a Danish company registered in Denmark. For GDPR inquiries or to exercise your data protection rights, please contact us at [email protected]. You also have the right to lodge a complaint with your national data protection authority.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by updating the "Effective Date" at the top of this policy. Your continued use of our website following the posting of revised Privacy Policy means that you accept and agree to the changes.
16. Contact Us
If you have questions about this Privacy Policy, our privacy practices, or your personal data, please contact us at:
This Privacy Policy is governed by the laws of Denmark and the General Data Protection Regulation (GDPR) where applicable.